COVID-19: Airlines And OTAs Say, ‘Don’t Call Us’ As Travel Agents Come To The Rescue with Jennifer Doncsecz
March 24, 2020
Travel Agents Come To The Rescue with Jennifer Doncsecz While airlines, hotel companies, and online travel agencies (OTAs) are telling customers, “Don’t call us, we can’t handle the volume of calls,” and in some cases disconnecting callers after hours on hold, consumers who use traditional travel agents are not only getting advice. They’re getting …