"We had the best time!!"
Sorry it took me a few days to e-mail. Our wedding and reception was absolutuely amazing we had the best time!!! The weather was perfect and the location breathtaking. Charlie and I have nothing but rave reviews for the the Wedding staff at Beaches Negril, they are phenominal. Our wedding coordinator Simone as well as he associates Nickesia and Shanakay and all of the wedding staff were great! They helped us handle everything right down to the last detail and treated us like family while they did it. We could not be more pleased. Our Videograher Colin was great he captured every special momnent and then some! Our photograher Ashevez (A-Z) was unbelievable, our photographs are just spectacular, my family and friends are still raving about him. I have never been a fan of having my picture taken but I can tell you he made it more fun than I ever would have imagined and we now have memories captured on film that will last a lifetime.
That having been said, there were several mishaps at the resort along the way, such as wrong room assignments, fire alarms in the the middle of the night triggered by fogging for mosquitos and lack of phone service in several of my guests room, sending my brother ,sisiter in law and 2 small children running from the room. On the day of the wedding several of my guests were without water and unable to call the front desk to inquire (due to no phone service) and the outcome was several of my family showering and getting ready in one family memebers room, at a moments notice. As a result my godmother was unable to be ready in time to help me get ready for the wedding. Of all of the above, this I would have to say is our chief complaint of the resort, since my godmother could not get to my room in time I have no photos of her helping my mom and I get ready. This upsets me greatly. We did speak with the customer service office the following day, however although they seemed concerned regarding what had gone on they offered no answers or solutions as to why. Over all, I feel Beaches Negril is a beautiful location and their staff is amzing however I feel management leaves alot to be desired. Charlie and I have discussed going back and when we do it will be for the people and the happy memories the resort provided us with.
Charlie and I along with our family would like to thank you, and all of the VIP staff for all of your hard work to help our Dream Wedding come true, you all do an amazing job and we could not have asked for more. We recommend VIP whole heartedly and can’t wait to turn to you to book our next trip.