"Everything was wonderful"
Thanks so much for making all the travel plans for my husband’s 50th birthday celebration on such short notice. The flight, arrangements for the car rental and our final destination at the Ritz Carlton were perfect. We had a great time.
Everything was wonderful. You personally did an excellent job.
The only downfall was checking into the Ritz. We arrived at 2 PM and they said our rooms were not ready. We thought, no biggie on our part, we will just go get lunch and then we thought our rooms would be ready. Needless to say, only one room was ready by 4:30 and the other room was not ready until 6 PM. We pretty much lost an afternoon by the pool since we did not have access to our luggage. I thought that was very unusual for the Ritz and to be honest, management did not address it until later that evening after repeated attempts by us to speak with someone in management. They did give us a $100 Gift card to be used at the Ritz.
Hope all is well with you. Thanks again for all your help.