"I can't quite find the words to express what amazingly great customer service you provide"
Jennifer and Staff of VIP Vacations,
I just wanted you to know how much we appreciated what you did for us in planning our trip. I can’t quite find the words to express what amazingly great customer service you provide. It is what truly sets you apart from your competitors.
Jennifer, you responded to our emails insanely fast and oh so thoroughly! No matter how many questions or “possible” changes we inquired about. I never felt like we were bothering you. You are wonderful!
Hawaii is amazing! I loved the Honua Kai Resort. The Hilton on Oahu was nothing short of fabulous. but Maui was definitely more our style. Of course we both hope to return one day, but if life takes us on another path, I will always have this wonderful trip to look back on and we will cherish it.
We did get upgrades seats on our way over. So thank you for whatever transpired with that. It made for a relaxing 8 hour flight. I hands down would not hesitate to refer any of my family or friends to you. We hope to work with you again one day! A million thanks!